Follow up between visits
Workflows can check in after each visit, send home-program reminders, and nudge patients who haven't booked their next session.
For physical therapistsKeep physical therapy patients
Keep physical therapy patients
through the whole plan of care.
Practella helps PT clinics win direct-access patients, book evaluations online, and follow up between visits so fewer patients drop off before discharge.
Built for single-location and multi-location practices · We set it up for you
What holds physical therapists back.
- 1
Patients drop off mid plan of care
A few visits in, people feel better and stop scheduling, which hurts outcomes and the clinic's numbers.
- 2
Direct-access patients don't know you exist
Most people still think they need a referral, so the clinic depends on a handful of physicians for new evaluations.
- 3
The front desk is buried in calls
Rescheduling, reminders, and "do you take walk-ins?" questions eat the time that should go to patients in the clinic.
How physical therapists use Practella.
Each tool works on its own and with the others: a form fills your contacts, contacts start workflows, and workflows book visits you can trace back to their source.
Promote direct access
Landing pages and forms for running injuries, back pain, or post-surgical rehab drop new leads straight into your contacts.
Let patients reschedule themselves
Booking links show availability by therapist and location, and every confirmation includes a private link to reschedule or cancel.
Ask for a review at discharge
Patients who rate their visit 4–5 stars are invited to Google; lower ratings come to you privately so you can follow up.
One workspaceEverything your
Everything your
front desk juggles.
Replace the form builder, email tool, booking software, review requests, and social scheduler with one system your whole team can use.
See it with your practice's details- Lead capture
- Online booking
- Shared inbox
- Workflows
- Email & SMS campaigns
- Review requests
- Workshops & webinars
- Vouchers
- Social posting
- Reporting
- Multi-location
Physical Therapy questions, answered
Does Practella replace our EMR?
No. Practella handles marketing, booking, messaging, and follow-up. Keep documentation and billing in your EMR; admins can create scoped API keys to connect other systems.
Can we schedule by therapist and location?
Yes. Booking links compute availability from each therapist's and location's hours and appointments, with buffers, notice periods, and booking windows.
Can we text patients from the clinic number?
Yes. Connect Twilio and texts go out from your number; replies land in a shared inbox the whole front desk can work from.
Your next patient is already looking.
We set up your practice for you and get your team signed in, so you can start capturing leads right away.